Smarter Operations. Powered by AI.

ROME AI integrates with Facebook, Instagram, Google Ads, landing pages, and social campaigns. Patients are automatically captured and routed into the system.

Interacts with patients 24/7 via Website, Messenger, WhatsApp, SMS, and Patient Portal. Instantly answers inquiries, collects info, pre-qualifies patients, recommends services, and books slots.

Before consultations, patients complete a symptoms, history, allergies, and medication screening assessment on the Portal. ROME AI maps risk indicators and generates a pre-consultation summary.

ROME AI automatically maps and books the appointment based on provider availability, specialties, and schedules, sending instant confirmation notifications.

Occurs directly inside the platform via secure, high-definition video conferencing. Access digital medical records, chat, and share files natively without third-party apps.

One of ROME AI's most powerful engines. Automatically translates the consultation details into clinical SOAP notes, consultation summaries, and follow-up recommendations to slash administrative hours.

Generates electronic medical certificates, referral letters, treatment plans, and patient instructions instantly and saves them to the secure patient history.

Supports HMO verification, billing documentation, claims tracking, and revenue records to accelerate collections and reduce processing errors.

Track medicine stocks, clinic supplies, device utilization, and trigger automated reorder notifications to avoid operational supply gaps.

Candidates apply through your professional branded career portal, centralizing all files natively inside the system.

ROME AI automatically invites candidates to complete a structured AI-powered video interview. Candidates answer predefined screening questions at their convenience, requiring no initial recruiter involvement.

ROME AI analyzes candidate responses and automatically generates: communication assessment, response quality analysis, experience alignment, confidence indicators, and overall candidate scoring.

Recruiters receive candidate scorecards, video recordings, evaluation summaries, and AI recommendations. Focus screening energy only on highly-qualified leads.

Qualified candidates automatically move into recruiter interviews, client interviews, or assessment stages using automated scheduling calendars.

Capture leads automatically from Facebook, Instagram, Google, LinkedIn, websites, landing pages, and QR codes into a single, unified inbox.

ROME AI engages prospects instantly via Website Chatbot, Messenger, WhatsApp, SMS, or email to ask qualifying questions, gather requirements, assess intent, and categorize leads.

Qualified prospects schedule sales calls, discovery meetings, consultations, or product demos automatically based on real-time representative schedules.

Automatically routes high-intent opportunities to appropriate sales reps, account managers, or client success teams based on robust routing rules.

ROME AI automatically triggers targeted SMS and email sequences, appointment reminders, proposal follow-ups, and win-back campaigns.

Track customer acquisition paths: source attribution, qualification rates, meetings completed, and conversion metrics in a unified dashboard.

Centralize customer channels: Website Chat, Messenger, WhatsApp, SMS, email, or Customer Portal interactions are captured instantly into one platform.

ROME AI responds instantly 24/7, answering FAQs, providing account details, handling basic requests, and resolving inquiries without human intervention.

If human intervention is needed, ROME AI automatically creates tickets, categorizes inquiries, assigns priority levels, and routes them to the right team.

Support agents receive complete customer conversation history, summaries, and AI recommendations to deliver highly personalized support.

ROME AI automatically detects high-priority SLA risks, customer sentiment alerts, and flags them for team supervisors or specialists.

Automatically generates ticket summaries, resolution notes, and escalation logs to keep CRM systems perfectly audit-ready while slashing recruiter/agent admin workload.

Monitor first response times, CSAT scores, SLA compliance ratios, and team performance metrics in a single dynamic reporting suite.